If any items are placed on or near a cable box, it is possible for the. Select the Refresh My Box button. In fact, the box should be left plugged in to get updates to the guide, firmware updates, etc. The first is to press Vol+, Vol-, and Info buttons simultaneously on the front of the converter. It sits dead for 3-4 minutes before I can turn it back on again. View Optimum User Guides/ Optimum Optimum Self-Installation and User Guides Find step-by-step instructions on how to set up and use your Internet, TV, and phone service. r/OPTIMUM on Reddit: Altice One Mini cable box does not. Hold the power button on the box for. How is it connected to your TV? If its HiDef and connected via HDMI, be sure to disable HDMI CEC Control on both the HD DVR/Receiver and your HDTV. Check the ports and clean out any dust or dirt in them with a dry microfiber cloth or an earbud. Optimum app Only available to customers in NY, NJ, CT and PA Supports Samsung cable box Scientific Atlanta cable box TV Provider: Optimum Optimum TV app. Simply push the power button on the cable box and wait for the light to turn red. The vast majority of service calls are a result of a bad connector. It won’t power on and optimum cable box won’t power on. I had that exact same issue till they did a firmware update. To prevent overheating, place a cable box in an open, dry space free from debris and clutter. Comcast Cable Box Has Blue Light? (Find Out Why!). The best way and the very first troubleshooting step i would suggest that you try is to unplug it from the power and plug it back in. Once the box reboots, you will probably have to press the power button to turn it back on. Please sign in as the primary Optimum ID to view and pay your bill, or to grant access to additional users Sorry, we cant accept online. The reboot process may take up to 3-5 minutes. Unplug the Cable box from power. Try connecting the cable box to the coax cable that is hooked up to the cable modem and see if that is booting. Turn off then turn on your device. To get an HD digital cable box, simply call us at 1-866-874-HDTV or visit your local Optimum Store. Wait about 30 seconds and then push the power button again to restart the cable box and resume programming. Depending on the type of cable box you have, the power button will likely be on the right side of the box. If the cable box has batteries, they should be removed after turning off the power to the box. The second method is old school. Unplug HDMI cable of the device that the remote has stopped controlling. Overheating. With the Optimum TV app you can also: Watch your DVR recordings anywhere you have an Internet connection. Release buttons and the digital cable box will automatically reset. If you cant reach your power cord, reset your cable box this way: Turn the cable box power on. Simply push the power button on the cable box and wait for the light to turn red. Watch all your channels at home, stream your favorite networks on the go, and turn any screen into a TV using the Optimum TV app or Optimum app. Unplug HDMI cable of the device that the remote has stopped controlling. Step 5. Not available in all areas. Try turning off hdmi-cec on the altice box. One of the boxes is in the family room with the huge TV and the TV gets turned off every day. Why does my Optimum cable box keep rebooting? Rebooting may occur spontaneously because of a built-in safety feature that kicks in when a cable box does not receive proper ventilation. What do I do with my old cable box?. While it may surprise a user if a cable box reboots without user interaction, the reasons are as simple as power surges, overheating or temporarily degraded signal quality. There are no lights on the cable box. Additional Outlet Premium Service Fee (per household) 32. If I was watching a recorded show, it does not save the spot, which is a royal pain for long movies and live sports. They all work perfectly fine besides the box. Check the indicator lights on your wireless router device. After a while a warning comes on asking if we are still watching and if you dont respond by hitting Select the cable box shuts off. Remove the power cable from the back of the unit. cable box from shutting off by itself. On the device itself hold the power button for ten seconds to shut it off. Reboots will often solve issues by resetting the box and its cable connection. After a while a warning comes on asking if we are still watching and if you dont respond by hitting Select the cable box shuts off. After you have disconnected and turned off everything, take between three to five minutes before re-inserting the remote batteries, reconnecting all cords, and restarting your cable box and TV. The television works with netflix and amazon, but the cable is not working. Please call for most up-to-date offerings in your area. Step 1 Turn off your TV and cable box. Search the channel guide and browse TV listings by day or time. Press and hold the power button until the cable box turns off. You can directly take it out from the wall outlet or disconnect the power cord at the back of the cable box. How to make remote turn off box and tv at the same time?. You should take it to the Optimum store and have them swap it for a new one. The reset button on the back of your router is a quick and easy way to restore it to its factory default settings. So, the next time your Optimum cable guide isn’t working, start with this. nSVVk2ZITXNxXNyoA;_ylu=Y29sbwNiZjEEcG9zAzMEdnRpZAMEc2VjA3Ny/RV=2/RE=1683339816/RO=10/RU=https%3a%2f%2fwww. With the Optimum TV app you can also: Watch your DVR recordings anywhere you have an Internet connection. Call CS & get a Trouble call (TC), they may be able to fix it over the phone, if not the box will need to be replaced. To do this, first check your cable box model for a battery compartment. Wait 5 seconds and plug it back in. You can do both of these sets of steps at the same time. Troubleshoot Home WiFi & Router Issues. System Loading Issues There are times when a “soft” reboot doesn’t resolve the issue. Regional Sports Network Fee 32. How do I replace my optimum cable box? Yes, simply bring your old equipment to the retail store and we can give you your new box there. Disconnect the power cable from the back of the device. 00 (one time)Set-top box fee $11. I ca remote is blinking and will not control the box or tv. Make sure AnyConnect is ticked in tv settings 4. I had that exact same issue till they did a firmware update. Unplug your cable box from either the wall outlet or the box itself. Find step-by-step instructions on how to set up and use your Internet, TV, and phone service. Rebooting may occur spontaneously because of a built-in safety feature that kicks in when a cable box does not receive proper ventilation. Even went and got a replacement box. Unplug the power cord from the wall and wait for at least 5 minutes. Try connecting the cable box to the coax cable that is hooked up to the cable modem and see if that is booting. Cable Box Won’t Turn On After A Power Outage. How do I reset my Altice TV box? – Garden Center Care. If your Altice One mini box is not working, check it manually. You can directly take it out from the wall outlet or disconnect the power cord at the back of the cable box. Optimum Cable Box Not Turning OnCheck if there are too many devices. Wait 30 seconds, then reconnect the power cable. source: Okay, so on my cable box its all like not working and the bypass light is on, how do i turn it off?. The power light will start blinking. Why is my Optimum cable box not working? Unplug the Cable box from power. It won’t power on and optimum cable box won’t power on. Used the HDMI cable thats connecting the cable box to TV with other devices. The television works with netflix and. Please sign in as the primary Optimum ID to view and pay your bill, or to grant access to additional users Sorry, we cant accept online payments for your account. Unplug your cable cords from both your cable box and your TV. What is causing this and how do I stop it from happening? It happens on all channels at all times, not just on channel 3 or four. Even went and got a replacement box. The most common fix for a cable box that won’t turn on following a power outage is a basic hard reboot or cable box reset. cable box isnt working : r/OPTIMUM>My sound coming from my cable box isnt working : r/OPTIMUM. Actually that TV is only used for watching sports. 28 25 Mbps Internet has download speeds up to 25 Mbps and upload speeds up to 25 Mbps. It would not pair or stop blinking. Then, hit the power button to turn it on again. The box does not draw much power. Optimum>Troubleshoot Home WiFi & Router Issues. 27 Applies when turning on service or restoring levels of service that were previously disconnected or downgraded. 25 Not available in all areas. 3K views 6 months ago In this video, I show you how to reset a cable box that is not working properly. Schedule recordings and manage your DVR. There are two ways to turn on Smart WiFi - 1) on the web or 2) on your Optimum One/Optimum TV Box 1 On the web (fastest) 1 Go to router settings and if you arent already signed in, do so with your Optimum ID and password 2 Click Turn on Smart WiFi at the bottom of the page 3 Youre all set Pro Tip. † HBO Max for Optimum TV customers includes HBO Channels, HBO On Demand, and access to. While Altice One does not only function as a cable box, but a starting point for all your Optimum services. Cable TV receiver not powering on? Follow these steps for a quick fix. The most common fix for a cable box that won’t turn on following a power outage is a basic hard reboot or cable box reset. There are no lights on the cable box. Make sure your TV and cable box are both on so you can see the image on the screen. Use the remote and press the source button and change it to match the HDMI port that the cable box is on. My cable box isnt working. Press the power button on the cable box to boot it. Turn off WiFi and/or remove wired connections from various internet-enabled devices, and re-test speed on devices still connected to the internet make sure your router is connected to the wall via coaxial cable, then remove the power supply cord from your wireless router, wait one minute, plug it back in, and then retry connecting on. In this video, I show you how to reset a cable box that is not working properly. The reset process may take 3-5 minutes. The cable box will begin resetting. The cable box is connected to the television. Unplug the Cable box from power. During the reset process, the digital cable box will display hold followed by turn on. It wont power on and optimum cable box wont power on. How do I troubleshoot my optimum cable box? Reset Your Digital Cable Box. Force a reboot by unplugging and replugging the cable box. New… Does the power indicator light on the TV respond when pressing the power button? Ask Your Own TV Question Ask Your Own TV Question Please disconnect the TV Power Cord from the wall outlet/ socket for 10 Minutes to reset, replug back in to reboot, and reply with the result. But here may be the solution to your problem. 3K views 6 months ago In this video, I show you how to reset a cable box that is not working properly. It means that your receiver / modem is not registered or not authenticated on your cable provider so they can give access to you once they check that everything on your account is okay. Turn on your TV and make sure the input source matches the HDMI port you plugged the cable into in step 3. Altice one optimin FIX: swapped it out at the Suddenlink store. How do I reboot my Optimum cable box?. More posts you may like r/mintmobile Join. You do not have access to this section. With the Optimum TV app you can also: Watch your DVR recordings anywhere you have an Internet connection. To reset the TV: Turn off the TV. How to Reset or Reboot a Scientific Atlanta Cable Box. Replacing an Optimum TV Box. Wait for another 5 minutes before turning it back on again. It won’t power on and optimum cable box won’t power on. Try connecting the cable box to the coax cable that is hooked up to the cable modem and. Also make sure the box does not turn off at night. not working on optimum? – Sage. ago Hard reset it by holding the top button and the wifi button down for 10 seconds. They all work perfectly fine besides the box. The best way and the very first troubleshooting step i would suggest that you try is to unplug it from the power and plug it back in. Optimum app Only available to customers in NY, NJ, CT and PA Supports Samsung cable box Scientific Atlanta cable box TV Provider: Optimum. Also turn on the altice one via the power button on the front and not the remote. r/OPTIMUM on Reddit: Hey guys I need help do you know what to. TV Troubleshooting: Cable Box will not Power On. I was already in touch with Samsung customer service and tech, and tried all the step they asked but no luck. So, the next time your Optimum cable guide isnt working, start with this. Altice One Mini resets every night at 3:40 am : r/OPTIMUM. Power off your TV Box. Cable TV receiver not powering on? Follow these steps for a quick fix. Though users might believe the box is faulty after an unexpected reboot, returning the unit is rarely necessary. Method 1 Rebooting from the Cable Box Menu 1 Open the menu on the cable box using your remote. But here may be the solution to your problem. How do I troubleshoot my optimum cable box? Reset Your Digital Cable Box. specially if it was working before and has not encountered power interruption or something. In case your Samsung Optimum cable box won’t turn on, even after performing a power cycle let’s move on further in our methods. Important: If you use another power station such as a power strip or divider, try to plug the cable box’s cable directly into the wall outlet. With the cable box on, unplug the power cord from the wall outlet. Ive tried resetting the box. I unplugged and re-plugged the cable box back in. With the Optimum TV app you can also: Watch your DVR recordings anywhere you have an Internet connection Search the channel guide and browse TV listings by day or time Use Restart to watch a program from the beginning Schedule recordings and manage your DVR Use your smartphone or tablet as a remote. How do you reboot optimum cable box? To restart the digital cable box, simultaneously press VOL+, VOL- and INFO on front of digital cable box and hold until the digital cable box shuts down. To reboot, unplug the cable box from the power, either from the back of the box or from the power outlet on your wall or power strip, for approximately 30 seconds, and then plug it back in. Clocks have been standard for decades, guess this is a revolutionary improvement who the F needs to see the time [deleted] • 5 mo. What Causes My Cable Box to Be Rebooted?. 24 Not all services available. You do not have access to this section. Show more Show more Reboot Your. My sound coming from my cable box isnt working : r/OPTIMUM. Remote Control stopped controlling cable box. They all work perfectly fine besides the box. Wait about 30 seconds, then plug it back in and allow the box to go through the reboot process, which. As you hold the button down, look at the cameras screen. The cable box will begin resetting. Also turn on the altice one via the power button on the front and not the remote. It is possible that your DVR or cable box may have malfunctioned and requires a power cycle. • Use your device as a virtual remote control for your Optimum TV box • Voice search for content by actor, director, title, genre or keyword • Set up parental controls to restrict what your child can watch through the Optimum app • Turn on features like Closed Captioning and SAP Requirements:. 25 Not available in all areas. Why is my cable box not working?. 0 A americanaudiophile Titan Aug 27, 2008 14,936 144 103,240 Jan 26, 2017 Solution #3. Replies James_M Posts: 3,989 ADMIN. Altice * box not showing correct channels Altice cable box is not pairing with controller Optimum terminated my optimum service Bc they has an Altice install planned. Settings > System > AC Outlet Control: On with Set-top Alternately, you could program a universal remote that features a multi-operation power button: The. OPTIMUM on Reddit: Hey guys I need help do you know what to >r/OPTIMUM on Reddit: Hey guys I need help do you know what to. It only reoccurs on one of the boxes that have the USB adapter for cloud DVR. Optimum: I have * altice one boxes that dont turn on. Single-device connection issue (no, slow, or spotty internet connection for SOME devices on your home network, but not others) - If you can connect to your home internet network (via either a wired or wireless connection) using one device but not another, THIS is your issue. How do I fix my optimum cable box error?. What does bypass mean on explorer 4250hd cable box. You can get it through the optical port but not HDMI for God knows why. You should also look at the coax connector that you have been using to connect the cable box. Watch all your channels at home, stream your favorite networks on the go, and turn any screen into a TV using the Optimum TV app or Optimum app. Wait 30 seconds to 2 minutes for the TV box to reboot Power on your TV box to see if it works. To reset your cable box, simply unplug it from the wall outlet. Press and hold the Reset button for at least 10 seconds. Does the power indicator light on the TV respond when pressing the power button? Please disconnect the TV Power Cord from the wall outlet/ socket for 10 Minutes to reset, replug back in to reboot, and reply with the result. The television works with netflix and amazon, but the cable is not working. Check the connectivity ports to see if they are working or not. Optimum box says I need to call to upgrade my service - when trying to Watch TV Optimum appointment to fix internet The WiFi is not accepting my p***code - Reconnect my iPhone to my wifi - I own a I rebooted the box and the WiFi stopped working - Re-pair the remote control - No wifi Internet connection speed too slow - when trying to Fix the. Set the Cable Box to 1080i only: If you tell your cable box that your set only supports 1080i, then it should prevent the box from querying the display device, and it should pass-through or up-convert everything to 1080i. We currently have 3 boxes total and 2 boxes that have the USB adapter for cloud DVR. Point the remote at the camera, and then press and hold the Power button on the remote. Once the cable box has powered down, unplug the power cable from the back of the box. What does the bypass light mean on my cable box?. Why is my Optimum cable box not working? Unplug the Cable box from power. 27 Applies when turning on service or restoring levels of service that were previously disconnected or downgraded. What cable boxes does Optimum use? – Garden Center Care. How to stop cable box from shutting off by itself. Universal remote stopped working with cable box. Those things are garbage, and I dread every call that has one. Again (assuming Contour), and if by after a while you mean 3-4 hours with no remote activity, go to: SETTINGS -> RECEIVERS -> POWER MANAGER -> RECEIVER POWER -> POWER OFF MANUALLY. You can change that in the altice ones settings. If every device on your home internet network is not connected to the internet, try the following: 1. Press and hold the VOL+, VOL- and INFO buttons simultaneously until the cable box turns off. Optimum / Altice One Picker TV support What equipment do you have? Optimum One Optimum TV Box Samsung Scientific Altanta TiVo HD-DTA boxes Other cable boxes. Rebooting Your Cable Box to Fix Most Problems – Blue Ridge. To reset your cable box, simply unplug it from the wall outlet. You may need to try this a few times. Use the remote and press the source button and change it to match the HDMI port that the cable box is on. How do I reboot my optimum cable box?. Check all the connections and cables. You can also reset your cable box by unplugging it directly from the wall outlet. Altice box not connecting to smart TV : r/OPTIMUM. If any items are placed on or near a cable box, it is possible for the unit to overheat and switch off. I have already checked the sleep timers and all other timers and no timers are set on. You need to contact your cable provider for this concern. If you are using a Samsung cable box then you likely have a separate cable modem. Cable Box>How to Reset or Reboot a Scientific Atlanta Cable Box. This is not an issue yet, but might be some day. If you are using a Samsung cable box then you likely have a separate cable modem. You do not have access to this section. Cable box not working let me explain : r/OPTIMUM. cable box wont turn on?>What do you do when your cable box wont turn on?. In case your Samsung Optimum cable box won’t turn on, even after performing a power cycle let’s move on further in our methods. Please sign in as the primary Optimum ID to view and pay your bill, or to grant access to additional users Sorry, we cant accept online payments for your account. Wait until the power light stops blinking before you continue. Turn off the cable box with your power button if possible. cable box, TiVo, whatever) for a couple of minutes, then restore the power to device. Pay Online Pay in Person Pay by Mail. There is no cost for replacing your cable box at a retail store. TV Says No Signal But Cable Box is On: How To Fix in seconds. Now plug HDMI cable for device back into TVs HDMI input. First, locate the power button on the box. Why is my Optimum cable box not working? Unplug the Cable box from power. An issue at the wall outlet can easily cause this issue and interrupt your TV. Sometimes all it takes to correct this issue is restarting your TV box. To get an HD digital cable box, simply call us at 1-866-874-HDTV or visit your local Optimum Store. When the front panel on the digital cable box displays the time, the reset is. cable box is repeatedly trying to boot but returns an…>My cable box is repeatedly trying to boot but returns an…. 0 0 Nashman12South +12 more Contributor • 137 Messages 2 years ago I had the same problem this morning. After a while a warning comes on asking if we are still watching and if you dont respond by hitting Select the cable box shuts off. Contact us at (866) 213-7456 to make a payment. Release buttons and the digital cable box will automatically reset. Cable TV receiver not powering on? Follow these steps for a quick fix. Use Restart to watch a program from the beginning. Carefully unplug the Set-Top Box power cord from the electrical outlet or power strip if you’re using one. ago Check dslreports theres a multi page thread on the A1 box. How to Get TV to Turn Off and On When Cable Box is. Every once in a while my cable box goes haywire and stops working. How do I reboot my optimum cable box? – Garden Center Care. Search for what you want to watch with. Things You Should Know Restart your cable box using a remote control by navigating to the cable box menu and choosing the. Every night at roughly 3:40, the box turns off, shows the wait a minute while we set it up and then it powers down. You’ll know that it’s Reset when the front panel of the cable box displays the time. Cable Box is On: How To Fix in seconds>TV Says No Signal But Cable Box is On: How To Fix in seconds. Ive tried resetting the box. 3K views 6 months ago In this video, I show you how to reset a cable box that is not working properly. Single-device connection issue (no, slow, or spotty internet connection for SOME devices on your home network, but not others) - If you can connect to your home internet network (via either a wired or wireless connection) using one device but not another, THIS is your issue. Check the switch and make sure it powers on well. 0 0 golfer99999 Contributor • 3 Messages 6 years ago How do I disable HDMI CEC Control? I have gone into the menu and can’t find this. If you are using a Samsung cable box then you likely have a separate cable modem. Optimum Self-Installation and User Guides. How much is an extra cable box from optimum? FeeMonthly priceInstallation cost$59. Youll find the button on the front of the box or on the back by Force a reboot by unplugging and. The app you download depends on your equipment. Sounds like the set top is dead. If the cable box has batteries, they should be removed after turning off the power to the box. Whenever I tried to turn that on it would not send sound through the HDMI. During the reboot process, the cable box may display a message, series of numbers, characters or letters. You do not have access to this section. Try turning off hdmi-cec on the altice box. Also make sure the box does not turn off at night. Settings > System > AC Outlet Control: On with Set-top Alternately, you could program a universal remote that features a multi-operation power button: The Atlas OCAP 5-Device Remote Control has a unique feature that allows you to sequentially turn up to five of your home entertainment devices on or off with a single key press. Why is my optimum cable box not working?. Call CS & get a Trouble call (TC), they may be able to fix it over the phone, if not the box will need to be replaced. You’ll know that it’s Reset when the front panel of the cable box displays. If you can’t reach your power cord, reset your cable box this way: Turn the cable box power on. @WolfSpirit42 There is no need to unplug the box. Optimum / TV, Phone and Internet Support Home. Cable Box Wont Turn On After A Power Outage. Leave it unplugged for about five (5) seconds and Plug it back to power again. Is your E-Networks Inc. Just make sure the outlet you are plugging into is good (plug something else into to it to check). Switched it to another HDMI port in POSITIVE is working. ago Agree 100% just got “upgraded” to fiber and lost the ability to see the time on box. What do you do when your cable box wont turn on?. Optimum Welcome Guide Samsung & Scientific Atlanta TV Self-Install Guide Optimum TV Box Self-Install Guide TiVo Mini Quick Guide TiVo Premiere Q Quick Guide TiVo Stream Quick. It it continues to not turn off, you can unplug the power cord from the power outlet for 15 seconds then plug back in and. You’ll know that it’s Reset when the front panel of the cable box displays the time. Does the power indicator light on the TV respond when pressing the power button? Please. With the Optimum TV app you can also: Watch your DVR recordings anywhere you have an Internet connection Search the channel guide and browse TV listings by day or time Use Restart to watch a program from the beginning Schedule recordings and manage your DVR Use your smartphone or tablet as a remote. Used the HDMI cable thats connecting the cable box to TV with other devices. Plug the cable back securely into the wall outlet. The Optimum cable box requires an input cable and power supply to work correctly. edited August 2022 Mar 02, 2016 Pretty simple question: Is there any way to make the remove turn off/on the television and cable box by just pressing the power button? I currently have to press power to turn on/off one or the other and then press the coordinating button at the top to turn off/on the other. Video of the Day Step 2 Remove the power cord from the electric outlet. Make sure the device that DOES connect is connected through your home. Controller won’t turn off cable tv box. Plug the cord back in and turn the box on. Why does my new receiver box turn itself on in the middle of. Wait 30 seconds while the Set-Top Box completely shuts off. Step 1 Turn off your TV and cable box. The Optimum cable box requires an input cable and power supply to work correctly. Do a few gentle yanks on it to see it it is loose. If your cable box uses HDMI, make sure the ends of both connectors are not bent or damaged. Did a restart of the cable box). Not available in all areas. I unplugged and re-plugged the cable box back in. There are no lights on the cable box. The cable box is connected to the television. Once it starts blinking, release the Reset button. Leave the cord out for five seconds before plugging it back in to the outlet. Since the number one reason for a No signal error is, well, loss of signal, check all connections between the cable box and TV. Where is the reset button on my optimum DVR? – Vidque. Sorry we cant access your billing info right now. How is it connected to your TV? If its HiDef and connected via HDMI, be sure to disable HDMI CEC Control on both the HD DVR/Receiver and your HDTV. If it doesnt fix it, the box is shot. The most common fix for a cable box that won’t turn on following a power outage is a basic hard reboot or cable box reset. Things You Should Know Restart your cable box using a remote control by navigating to the cable box menu and choosing the restart or reboot Use the reset button to manually reboot your cable box. Here are the steps: Turn on your cable box. Wait about 30 seconds, then plug it back in and allow the box to go through the reboot process, which should take about three minutes. Again (assuming Contour), and if by after a while you mean 3-4 hours with no remote activity, go to: SETTINGS -> RECEIVERS -> POWER MANAGER -> RECEIVER POWER -> POWER OFF MANUALLY. Watch all your channels at home, stream your favorite networks on the go, and turn any screen into a TV using the Optimum TV app or Optimum app. We currently have 3 boxes total and 2 boxes that have the USB adapter for cloud DVR. Connect your cable remote to your TV and test it. indd Created Date: 7/29/2022 3:15:29 PM. To do this, first check your cable box model for a battery compartment. cable box, TiVo, whatever) for a couple of minutes, then restore the power to device. It won’t power on and optimum cable box won’t power on. This will begin the boot-up process. Now plug HDMI cable for device back into TVs HDMI input. You should also look at the coax connector that you have been using to connect the cable box. Take either a digital camera or use the camera on your phone or tablet. Optimum Guide Not Working. If this doesnt work, call 231-3890 for 24x7 technical support. com%2fReboot-a-Cable-Box/RK=2/RS=9htEtFDn7V2TAzs3Ir0C_nZY2oM- referrerpolicy=origin target=_blank>See full list on wikihow. The cable box is connected to the television. How do I reboot my Optimum cable box?. If the remote is sending an IR signal, you will see a colored light coming from the remote control. The first is to press Vol+, Vol-, and Info buttons simultaneously on the front of the converter. Use your smartphone or tablet as a remote. Since the number one reason for a No signal error is, well, loss of signal, check all connections between the cable box and TV. What is causing this and how do I stop it from happening? It happens on all channels at all times, not just on channel 3 or four. Turn off the Set-Top Box by either using your remote control or by pressing the POWER button on the box. Try connecting the cable box to the coax cable that is hooked up to the cable modem and see if that is booting. Remove the power cable from the back of the unit. An issue at the wall outlet can easily cause this issue and interrupt your TV viewing experience. OPTIMUM on Reddit: Altice One Mini cable box does not >r/OPTIMUM on Reddit: Altice One Mini cable box does not. I unplugged and re-plugged the cable box back in. To reset your cable box, simply unplug it from the wall outlet. Wait about 30 seconds, then plug it back in and allow the box to go through the reboot process, which should take about three minutes. To do this, first check your cable box model for a battery. Wait for picture and sound to return. Step 3 Press CBL on the remote control to turn the box on, after the cable box display changes from Hold to Turn On. Optimum TV App. The most common fix for a cable box that wont turn on following a power outage is a basic hard reboot or cable box reset. unplugged TV and cable box for a while 2. Turn on your TV and cable box. While it may surprise a user if a cable box reboots without user interaction, the reasons are as simple as power surges, overheating or temporarily degraded signal quality. Unplug the Cable box from power. When you’ve reached an Agent, plug the box power cord into an. Altice One Mini Box Not Working – Pro Troubleshooting. First, turn it off.